JOBID2799 - ERP Support Specialist

Qualification

Male / Female, Age not over 30 years old.
Bachelor’s degree in Computer Science, Computer Information System or IT related fields.
2 years’ experience in Application/ Technical Support.
Experienced on C#.Net, VB.Net, SQL Server, Crystal Report.
Knowledge of Linux OS is an advantage.
Understanding of key business processes and programming logic.
Strong problem-solving abilities and attention to detail.
Good Command in English.
Work under pressure of deadlines on multiple assignments.
Ability to work both independently and collaboratively in teams.

Responsibilities

Provide first and second-line support for ERP customers, addressing inquiries and resolving issues promptly and effectively.
Offer functional and technical expertise to support customers with implementing, configuring, and maintaining ERP solutions.
Perform ERP software installations, ensuring seamless integration with existing IT systems.
Utilize debugging and tracing techniques to locate and fix bugs and problems within applications.
Deliver technical support and training to ERP end-users.
Deep knowledge of ERP reporting tools to assist customers in generating reports.
Excellent communication and customer-oriented skills.

Working Hour / Benefits

Position:
ERP Support Specialist/1 Position

Salary:
Total around 48k (Base not over 45k + Transportation 2,500 + Mobile 500)

Work Location:
3 Rajanakarn Building, 22nd Floor, South Sathorn Road, Yannawa, Sathorn, Bangkok 10120. (BTS เซ็นต์หลุยส์)

Working Time:
Monday - Friday
08.30 - 17.30 PM. (Hybrid)
Office 1-2 day & WFH 3-4 days.

Welfare & Benefits:

Salary Increment, Promote & Upgrade in April.
Bonus Policy (Ref. 2024 - 2 Month)
- 1 time per year in June.
- Depend on Company & Employee performance & efficiency together.
Probation Period - 119 days (4 Months)
Retirement Age - 55 years (the end of birthdate month)
Medical Benefit (AIA) - Cover starts at first working day.
- OPD 3,000 baht per visit.
- Dental Reimburse based on the actual amount of payment Not over 6,000 baht per year (Cover for heal only)
- IPD Employee By insurance plan (company cover 100%)
- IPD (Family) Voluntary apply, same IPD plan as Employee.
- Spouse 25% (company cover 75%).
- Spouse, Child 30% (company cover 70%) / Per person.
Group Accident Insurance Plan.(MSIG)
Provident Fund.
Transportation Allowance - 2,500 Baht / Month.
Mobile Allowance - 500 Baht / Month.
Marriage Support.
Monkhood Support.
New Born Child Support.
Condolence Support.
Flexible benefit - 6,000 Baht / Year in March.
Housing loan
Get Special interest rate for housing loan
Long Service award
Overseas Business Trip.
Upcountry daily Allowance.
Education Master Degree.
Education English Course.
Annual Health Check up.
Birthday Gift.